Stock & Boer Leather Co.

Thank you for shopping with Stock & Boer Leather Co. Each of our items is handcrafted to order, with great care and attention to detail. As a small artisan business, we’ve created the following policy to reflect the time, labor, and materials that go into every piece.

🧾 Refunds & Store Credit

We do not offer refunds for change-of-mind purchases. Instead, we’re happy to issue store credit, which can be used toward any future purchase and does not expire. This applies to all standard orders and cancellations made after purchase.

If you’d like to exchange your item for another one of equal value, please get in touch—we’d be happy to help you find the right piece.

⚠️ Faulty or Defective Items

If your order arrives damaged or contains a manufacturing defect, please contact us within 7 days of delivery. Kindly include your order number and clear photos of the issue. We’ll offer you a full refund, replacement, or store credit, depending on your preference and product availability.

❌ Custom Orders

Custom or personalized items are final sale and not eligible for refund or store credit unless they are defective or incorrect.

📩 How to Make a Request

To request store credit or report a problem with your order, email us at store@stockandboerleatherco.com with your order number and details. We’ll respond within 1–2 business days.